I have been going to Katrina for over six months now for brow shaping and tinting and have to say that she is the BEST I have found in many years of searching locally and nationally (I travel often)! I had been searching for someone who is a true professional brow artist and is consistent in their work. Someone who really knows how to enhance the shape of brows yet still make them look natural. Kristina does all of this and more! Little did I know that this award winning and acclaimed artist was in my Boston neighborhood and from my hometown (Pittsburgh!).
Katrina took the time in my first two appointments to be sure I liked the shape of my brows as she was working on them in addition to experimenting with the color (in a careful way), really considering my hair color and skin tone. She is a great listener and understood when I said I wanted a polished but natural look for my brows. She really delivered! Katrina knew just how to shape and tint my brows to bring out the best in my eye shape and color. Katrina is a pleasure to work with and I would highly recommend Katrina for not just your regular brow and make-up needs but for special occasions as well!

I had a wonderful experience with Katrina! From start to finish, she was incredibly professional and attentive. What truly impressed me was her keen eye for detail and understanding of color and tone, which made all the difference in achieving the perfect look. She taught me practical techniques that are super easy to incorporate into my daily routine for a beautiful, natural makeup look. I left feeling confident and empowered!

Highly recommend Katrina for brow services! As someone with a scar in my eyebrow, I do not trust anyone other than Katrina to touch them. She’s always so detailed, using a combination of wax and tweeting to create a perfect shape!

Katrina is wonderful! Highly recommend.

I had an amazing experience with Katrina during my two-hour makeup lesson. She started by emphasizing the importance of skincare as the foundation for great makeup, which really set the stage for everything that followed. We walked through the entire process step by step—prepping the skin, applying foundation and concealer, using illuminator, shaping brows, and enhancing eyes and lips.

Katrina’s knowledge of products and techniques is impressive. She clearly has a deep and broad understanding of makeup artistry, and she explained everything in a way that was easy to follow. What stood out to me was how attentive she was—she asked a lot of questions, really listened to my answers, and honored my preferences when it came to the style of makeup I was comfortable with.

One thing I really appreciated was her hands-on teaching approach. She would demonstrate each technique on one side of my face, then have me replicate it on the other while she observed and gave helpful instructions and pointers. I was pretty tentative and nervous about this since I rarely wear makeup, but she was so patient and encouraging, which made the experience feel comfortable and empowering.

The products she used were fantastic, and I was even able to purchase most of them after the lesson. I was also preparing for a wedding in a few weeks, and she helped me choose a makeup look that would complement my dress beautifully. It was so valuable to have an expert guide me on how to enhance my natural features in a way that still felt like me. I walked out of there feeling more glamorous than I ever had in my life!

Katrina is truly a skilled and thoughtful professional, and I’m looking forward to booking future sessions with her!

Katrina is wonderful!! I’ve always worn makeup, but felt like my old products and techniques were no longer working for me now that I’m in my mid-50s. I was looking for someone to give me a personalized lesson and emailed Katrina; she responded right away and called to explain her services. When I arrived in her gorgeous studio, Katrina set me at ease immediately. After initial questions about skincare and what look I wanted to achieve, we went through my makeup and brushes to decide what to keep (I haven’t been thrilled with my makeup for a long time, so I was ready to start over). Katrina selected the perfect colors and formulas to suit me and walked me through applying them. She’s a master, and I was astonished at how my face transformed with her help. It was fun and I felt beautiful - my brows have never looked better!! I happily purchased several products from Katrina (so helpful that she stocks many of them) and she wrote down all of the brands and colors she used so I could buy the others myself. Katrina also provides a sort of “map” of where apply the products, as well as a few booklets with her tips - very helpful! The best part is that the lesson is in two sessions, so I get to come back after trying everything out on my own and ask follow-up questions or get advice for a different look. Katrina is so skilled at her craft, and she’s also such a lovely person. I definitely recommend seeking out her services!!

Katrina is the very best . I had the best make up lesson with her. She is very kind , patient ,and really cares about you.

I went to Katrina for two makeup lessons, and the experience was amazing! She is so friendly, professional, and knowledgeable, which immediately put me at ease. I had a lot of fun during our sessions and learned techniques I could never figure out from watching YouTube videos.

Katrina showed me multiple makeup looks (everyday, glam, etc) and her step-by-step guidance was easy to follow. I’ve already used what I learned to do my own makeup for a work event and family photos, and I felt so confident with the results. I highly recommend Katrina for anyone looking to improve their makeup skills!

Katrina is the BEST ❤️. I couldn’t have asked for a better makeup artist for my wedding day! From the first consultation, she understood my style and vision and it was lovely working with her and learning which products to use leading up to the big day. On the day of the wedding, she was a calm, positive presence, and extremely professional and thoughtful with every person in my bridal party. She went above and beyond to make sure everything was perfect, and I’m so grateful for her partnership throughout the entire process. Highly recommend Katrina and I can’t wait to continue to see her when I’m in Boston for brows and future events!

After a two-visit lesson with Katrina, I feel like an enhanced version of myself, with a confidence that I haven't experienced in a decade. Katrina has truly managed to bring my inner beauty to the exterior through a very careful, thoughtful, and meaningful communication and listening process. My skin tone, texture, sensitivity, and lifestyle - combined with my facial features, contributed to her recommendations for both skin cleansing/moisturizing as well as makeup. My family gave me feedback after the first session and Katrina made slight adjustments to what are now rave reviews and a flawless look. I am so grateful for her knowledge and expertise and am committed to re-visiting her periodically throughout the changing seasons. I enthusiastically recommend her for any and every reason!

Regardless of whether you are a makeup novice or a makeup expert, I highly recommend booking an appointment with Katrina. She has a holistic approach to beauty that starts with personalized skincare all the way through makeup looks for different events and scenarios. Her approach of letting the client exercise various techniques builds confidence and skill. Katrina is kind, thoughtful, and an expert at her craft. She doesn't just recommend specific products, but provides tangible guidance for color tones and product types, no matter what her clients use. The week after my appointment with Katrina, I actually had a coworker compliment my makeup look!

Being part of a person's beauty journey is not just Katrina's job, but it is truly her passion. She is an artist and a teacher. I couldn't recommend her more!

Katrina is incredible! I did a private makeup lesson with my mom and she took the time to explain the techniques for each of our faces and perfectly matched products to our skin tones. We came in not knowing much about makeup and walked away with new skills and a better understanding of how makeup works with our skin type. The experience is personalized and professional, and the studio is gorgeous with lots of natural light. She made us feel so special and we were able to buy the products we liked directly in store! I already have another appointment scheduled with her :)

I loved my makeup lesson with Katrina! Awesome tips and products, as well as great location/salon. Highly recommend her services.

I took a makeup lesson today and had an absolute blast learning from Katrina. She is very professional, punctual, and attentive. She answered all of my questions in regards to applying makeup to a problematic skin, taught how to create a performance-ready look as well as natural day-to-day look. I was glad that half of it I had to do myself under her supervision. Within two hours I learned so much about how approach my particular face and felt more confident about how I look in general. I believe that makeup is a very personal thing and YouTube university has never worked for me. I’m glad I found Katrina. There are a few handouts she shared with me and multiple notes from the session.

Katrina Hess is the best make-up artist and brow stylist in Boston and surrounding area! She is a perfectionist, making sure my brows look perfect, and this is not an easy feat given my unruly large brows!
She is also the only make-up artist that I trust for important events, and I know that I'll always look amazing once she's done working her magic. Her studio is great-- the natural light and views, the make-up and other items on display, and her fantastic music make it a fun experience every time I'm there. I am so appreciative to have such a professional nearby. Thank you Katrina!

My mom and I went to Katrina for a makeup lesson and we had so much fun!! Katrina took the time to go through both of our makeup bags before beginning the lesson. She was so knowledge and kind, we learned a lot and will absolutely be back.

Katrina Hess is truly the BEST for BROW SHAPING AND TINTING. My brows are shaped perfectly and the tint is a spot on naturel tone. I always go to Katrina for my make up lessons. She is polite, professional and sanitary. No more big Salons for me, I adore this bright and private studio. She has the value of experience. She knows all the newest techniques and reminds me of the classic ones that always work. I love Katrina!

Katrina is professional, attentive and did an amazing makeup. I have a very sensitive skin and Katrina made sure to use products that were suitable for me. Her studio is clean and cozy. I really enjoyed my experience there and had a lot compliments about my makeup.

I had the best experience working with Katrina! Katrina did my makeup for a photo shoot I had that day and it was the best makeup I have ever had! She made my skin look flawless (even with a large blemish I had on my face!) and she matched all the colors she used so well to my skin tone. She even provided me tips as she was working on me on keeping my skin healthy, which I found so insightful! Her studio on Newbury Street is absolutely beautiful and she made me feel so at ease. I would 100% recommend using Katrina Hess for all your makeup needs! She truly made me feel like my best self!

We went to Katrina Hess for my mom's birthday and it was a wonderful experience! Katrina was so kind and generous, it was very comfortable to just be in her artistic space. It was the first time my mom had her makeup done professionally, and she loved how it turned out! Katrina is a true professional and I recommend her services to anyone wanting to look and feel their best!

I went to Katrina for brow shaping, and she’s a true artist who knows her craft. It’s always a risk letting someone change your look but I couldn’t recommend her enough. Her skill and knowledge are so impressive, and she has a beautiful, classic Newbury St space where you feel very well cared for. I will be returning!

I got a private makeup lesson today from Katrina and she was phenomenal. I'm a YouTuber and I've always struggled with putting on my game face before recording and I procrastinate and don't record as often as I should because of that. Now that I know what techniques to use to enhance my natural features, the right tints/shades of colors for my face, and spotting the difference between low quality vs high quality products, with some more practice I will feel much more confident about my appearance and looking professional on camera, thanks to Katrina. :)

Katrina did my make up and my sisters' make up for my wedding. She did a fantastic job. She has great mastery of color and creating a beautiful look for each individual. She also does a great job shaping and tinting eyebrows. My photos for the wedding looked amazing because of her.

Katrina is my absolute go-to for eyebrow shaping and makeup. She is a miracle worker with laser focused precision and patience. A true gem.

Katrina has done my brow shaping and tinting several times and does such an amazing job. She definitely is Boston’s best. Highly recommend!

I am so privileged to know Katrina and grateful for the mastery she offers her clients in everything she touches: skin care recommendations, perfect makeup options either for day or night. And especially her precision to details and deep knowledge of brow shaping! My brows are very sparse and thin. Upon her suggestion, Katrina tinted them and shaped! They looked so much fuller and perfectly defined!
If you need a great level of mastery, an ambiance and luxurious experience, coupled with high expertise and professionalism, I cannot recommend Katrina well enough!!!

Katrina is a true artist. She has been shaping my brows for over a decade, and I still get complements on them on a regular basis! She also has done my makeup for photo shoots and important events, and I have been thrilled with the results! Katrina is such a class act-- professional, kind, thoughtful, and skilled! Thank you Katrina~

Katrina is so skilled at her craft. The salon is really cool and in a great location.

Katrina is wonderful. I was feeling very stuck and uninspired with my makeup routine and products and chose a 1-on-1 makeup tutorial. Katrina showed me how to apply my makeup in a very practical and easy way and introduced me to some terrific new products and color options. Katrina also advised on what was useful in my current makeup bag and what was not working for me. Definitely time well spent and fun.